Support and Maintanence

Studies have found that, in the software lifecycle, 70 to 80% of the total cost of software is spend on Application Support & Maintenance every year. An average of 73% of the IT budget is spend on Maintenance of existing system by large enterprises. We also know that software spends much more time in Production than Development. From these factors we can say, Application Management presents high potential for cost savings in global enterprises. In the backdrop of current economic conditions, trimming down on the maintenance cost without compromising on the quality is becoming vital to save budget for new developments. Palnar's expertise in Application support and maintenance has seen a long list of partnerships with fortune 500 customers for more than a decade, Palnar offers a cost effective solution to customers through

  • Besides Service Level Agreements (SLAs), performance measures and continuous improvement is focused throughout.
  • Each issue is studied and resolution is made on time.
  • Help Desk services are established.
  • Multi-level maintenance process using a Corrective, Preventive, Adaptive & Perfective approach

We at Palnar wish that you take the maximum of benefits out from our technologies. Our aim is to give you the best support as possible. We are only satisfied when you are.